Privacy Policy

Verdiclara (hereinafter referred to as “we”) operates solely through an online store. This Privacy Policy explains how information is collected, used, stored, and protected when you browse our website or purchase products, as well as how your related rights may be exercised.

1. Scope of This Policy

This policy applies to all interactions that occur when you access our website, place orders, communicate with us, or use services provided through our online store. It covers the handling of information generated during browsing, purchasing, and customer support communications.

2. Information Collection and Cookies

We use cookies and similar technologies to support website functionality, enhance usability, and ensure stable operation of our online store. Cookies help recognize your device, remember basic preferences, and maintain consistent website performance during your visit.

3. Use and Sharing of Information

Collected information is used to process orders, arrange delivery, respond to inquiries, and provide customer support. Information is shared only when necessary to complete the services you request and only to the extent required for proper service execution.

4. Data Storage and Cookie Authorization

Information is stored securely and retained only for the duration necessary to support services or meet applicable obligations. Cookies are stored on your device only after you have been informed and have granted authorization through your browser or website settings. You may modify cookie preferences at any time.

5. User Rights

You have the right to request access to, correction of, or deletion of your personal information. You may also withdraw previously granted permissions related to data processing. Requests will be handled promptly through our customer service channels.

6. Legal Basis for Data Processing

Our data processing activities follow GDPR policy principles and are based on the following lawful grounds:

• Performance of a contract: Processing information to complete orders and provide purchased services;
• Explicit consent: Using information for newsletter subscriptions and marketing communications where consent has been given;
• Compliance with legal obligations: Retaining information for tax, accounting, and regulatory purposes;
• Legitimate interests: Improving website functionality, enhancing user experience, and preventing fraudulent activities.

7. Policy Updates

We may revise this Privacy Policy periodically to reflect changes in website operations or information handling practices. Updated versions will be made available on this page.

8. Contact Information

If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact us using the details below:

Contact Address: 2255 West Germann Road, Apartment 1149, Chandler, AZ 85286-7269, United States
Customer Service Phone: +1 (718) 288-2490
Customer Service Email: solutions@verdiclara.com
Online Hours: Monday to Friday, 9:00 to 12:30 and 14:00 to 18:00 (Australia/Sydney, AEST/AEDT)